|
394 S Los Robles Ave Apt 2 |
A challenging position leading or working with a team of system and network administrators, who respond rapidly and effectively to correct and prevent issues with our organization's IT resources.
Transfered to Center For Advanced Computing Research, to return to a more technical role, supporting all departmental infrastructure systems. Managed 25+ servers providing core department services (mail, web, DNS, DHCP, LDAP, NIS, MySQL, PostgreSQL, et al). Configured, installed, and supported desktop workstations and laptops for 50+ staff. Planned and executed zero-downtime transitions of services from old Solaris 2.x Sun hardware to modern x86 and Opteron systems running Fedora Core 3. Standardized server and workstation configurations using cfengine and CVS. Designed and implemented flexible redundant backup of critical services. Maintained and configured NetApp file server, Cisco and Linksys network gear, printers, etc.
Promoted to manager, supervising twelve sysadmins in nine groups around campus. Acted as primary contact with faculty and staff liaisons within supported groups to define and review user needs and service level requirements. Continued to advise and assist sysadmins with technical and architectural issues, develop and promote best practices, and lead group meetings; added responsibility for annual performance reviews, biannual technical objective reviews, career guidance, and project management.
Hired by Information Technology Services to provide solo Unix support to two departments (Humanities & Social Sciences, Aeronautics) as part of the System Management Service. Designed and implemented new system architecture, with central servers and dataless clients, for both. Designed and implemented similar systems in Computer Science, Engineering Computing Facility, Computation & Neural Systems, Koch Lab, and Caltech web farm. Assisted in development and/or management of department-wide projects, including ticket-tracking system, campus-wide directory services, central software repository, and cross-cluster system configurator. Gradually added technical leadership responsibilities, including advising and assisting fellow sysadmins, promoting consistent standards and practices, and leading group meetings.
Promoted to manager of three-person sysadmin group; responsibilities included hiring, career guidance, performance reviews, etc. Hired seven additional full-time sysadmins in thirteen months, with no attrition, plus two contractors, ten student interns. Coordinated division of the group into one- to three-person teams; identified and nurtured team leads for each. Orchestrated one-day move of large web site (www.match.com) to new facility, including some system replacement, complete renumbering, overall network rearchitecture, etc. Oversaw system, network, and facilities aspects of weekend move of 75-person Cambridge development office. Planned zero-downtime transition of production systems between data centers. Continued work on technical projects as described below, including last-resort support in all technical areas.
Provided technical leadership in four-person sysadmin group (one half management / half technical, three full-time technical). Served as primary administrator of e-mail systems, DNS, logging, naming, system installation, ticket-tracking, for 100+ desktop and 30+ development, staging, and production servers for 100+ employees in three locations including two production data centers. Provided secondary support for networking, telco, web server, and middleware systems. Provided on-call emergency support one week in four. Designed and implemented ticket-tracking schema within Remedy ARS. Provided last-resort support in all technical areas.
Hired as solo sysadmin in 7-person startup; group grew to 2 - 4 sysadmins for 50 people by August 1996. Helped design scalable development network environment, plus staging and production server environments. Provided 24 x 7 x 365 on-call emergency support through January 1996, rotating support within the group thereafter. Installed, configured, and supported SPARC desktops and servers, Mac desktops, laptops, and servers, HP printers, Cisco routers, USR modems, Ascend ISDN equipment. Designed and implemented Perl-based monitoring software to notify on-call staff of outages. Provided front-line support for all network and computing systems.
Responsible for all AC Unix systems (Sun SPARC Solaris, DEC MIPS Ultrix), including mail and general computing system for 600 students, campus-wide information system (FTP, Gopher, Web), campus Majordomo list server, etc. Supervised twenty student employees, including sysadmins, lab consultants, and department computing liaisons. Wrote and edited documentation for students, faculty, and staff. Coordinated fresman computing orientation. Managed three campus computing labs of Mac and PC desktops.
Completed Special Major in Computer Science with a focus on artificial intelligence. Independent projects in compiler design and construction, machine learning, and implementation of non-traditional programming languages.
Page maintained by <irilyth at infersys dot com>
Last updated on 2005-07-07 (Thu) at 08:55 PDT